Pricing
Pricing that scales with your DMs
Start free, then pay by outcomes — never by credits, messages, or tokens. Your AI closer works every DM, 24/7, and ties it back to real Shopify revenue.
Only on SentLogic
An AI sales agent, not a flow builder
Every plan is built on capabilities most DM tools simply don’t have — the difference between automating replies and actually closing sales.
Conversation Intelligence
Real-time sentiment, intent classification, and hot-lead detection score every DM — so your best buyers never slip through the inbox.
Product-Aware AI Selling
Syncs your catalog and recommends the right product mid-conversation, with personality settings that keep the AI on-brand.
DM-Native Revenue Attribution
Carries a conversation ID through Shopify checkout, so you see exactly which DMs drove which orders — real ROI proof.
Safety & Control Layer
Global AI kill switch, auto-pause on sensitive conversations, and instant human handoff. Ship AI without losing the wheel.
Versioned Knowledge Base
Draft/live split, snapshots, and one-click rollback on your AI’s knowledge — plus auto-extract products from any document.
Re-Engagement Nudges
Cold-DM follow-ups and mid-conversation nudges automatically revive stalled chats — recovering carts that would go quiet.
Plans
Start free. Scale by outcomes.
Seven plans, one promise: your closer never clocks out, and you never ration credits. Go over your quota and it’s a simple per-conversation overage — never cut off mid-sale.
Free
Put AI on the floor and test a flow. No card, free forever.
Free forever
Includes
- Comment-to-DM automation
- DM auto-responder
- Keyword triggers & filters
- AI playground
Lite
The real upgrade from free tools, built for solo creators.
billed monthly
Everything in Free, plus
- Story reply automation
- Follow gate & email capture
- Cold-DM follow-ups
- Conversion funnel analytics
Starter
Add the AI brain — replies grounded in your knowledge base.
billed monthly · $0.15/extra
Everything in Lite, plus
- KB-grounded AI replies
- AI personality settings
- Multi-format knowledge base
- Owner reply + handoff
Growth
The full AI sales agent — reads intent, sells your catalog.
billed monthly · $0.15/extra
Everything in Starter, plus
- Conversation intelligence & hot-lead detection
- Product catalog & AI selling
- Auto-pause / resume & smart filters
- Full analytics suite
Plus
Growth with room to scale — volume, versioning, priority support.
billed monthly · $0.15/extra
Everything in Growth, plus
- Draft / live knowledge versioning
- Mid-conversation nudges
- Higher conversation volume
- Priority support
Pro
Highest reply accuracy with advanced retrieval and rollback.
billed monthly · $0.17/extra
Everything in Plus, plus
- Advanced RAG retrieval
- Tier 1 & 2 priority alerts
- Knowledge snapshots & rollback
- Priority support
Enterprise & Agencies
For brands proving DM ROI to their CFO — and agencies running 10–50 stores. Multi-store workspaces, team permissions, and a partner who helps you prove incremental revenue.
No GMV revenue share — simple flat pricing- Multi-store management & team seats (RBAC)
- Advanced RAG + highest conversation volume
- Dedicated attribution & incrementality consulting
- Priority SLA & dedicated success manager
1 conversation = one full multi-turn engagement (up to 5 AI replies). No credits, no tokens, no expiring balances.
Full breakdown
Compare every plan
Every capability across the ladder, side by side. Only marks features unique to SentLogic.
| Capability | Free$0 | Lite$19 | Starter$39 | Growth$79 | Plus$109 | Pro$149 | EnterpriseCustom |
|---|---|---|---|---|---|---|---|
| Plan & Capacity | |||||||
| Included conversations / month | 30 | 100 | 200 | 400 | 550 | 700 | Custom |
| Overage rate (per conversation) | – | $0.15 | $0.15 | $0.15 | $0.15 | $0.17 | $0.17 |
| AI retrieval quality | Basic | Basic | Standard KB | Standard KB | Standard KB | Advanced RAG | Advanced RAG |
| Revenue attribution consulting | – | – | – | – | – | – | |
| Automations | |||||||
| Comment-to-DM Automation | |||||||
| DM Auto-Responder | |||||||
| Keyword Triggers & Filters | |||||||
| Story Reply Automation | – | ||||||
| Follow Gate | – | ||||||
| Email Capture | – | ||||||
| Rich Message with Buttons | – | ||||||
| AI Replies & Personalization | |||||||
| AI-Powered Replies (KB-grounded) | – | – | |||||
| AI Personality SettingsOnly | – | – | |||||
| Product-Aware RepliesOnly | – | – | – | ||||
| Handoff & Control | |||||||
| AI Global Kill SwitchOnly | |||||||
| Handoff (Pause & Resume AI) | – | ||||||
| Owner Reply from Dashboard | – | ||||||
| Auto-Pause (sensitive convo)Only | – | – | – | ||||
| Auto-Resume (timeout)Only | – | – | – | ||||
| Conversation Intelligence | |||||||
| Sentiment AnalysisOnly | – | – | – | ||||
| Conversation Classification (7 types)Only | – | – | – | ||||
| Hot Lead Detection | – | – | – | ||||
| Smart Inbox Filters | – | – | – | ||||
| Tier 1 & Tier 2 AlertsOnly | – | – | – | – | – | ||
| Re-Engagement (Nudges) | |||||||
| Cold DM Follow-UpOnly | – | ||||||
| Mid-Conversation Nudge | – | – | – | – | |||
| Knowledge Base | |||||||
| Multi-Format Knowledge Sources | – | – | |||||
| Draft / Live Split (Versioning)Only | – | – | – | – | |||
| Snapshots & RollbackOnly | – | – | – | – | – | ||
| Product Catalog | |||||||
| Product Catalog | – | – | – | ||||
| Auto-Extract Products from DocumentsOnly | – | – | – | ||||
| Testing & Optimization | |||||||
| Playground (AI Testing) | |||||||
| Smart Follow-Up SuggestionsOnly | – | – | – | ||||
| Analytics & Insights | |||||||
| Performance Dashboard | |||||||
| Conversion Funnel | – | ||||||
| Per-Automation Analytics | – | – | – | ||||
| Nudge PerformanceOnly | – | – | – | ||||
| Peak Activity HoursOnly | – | – | – | ||||
| Product AnalyticsOnly | – | – | – | ||||
A conversation = one full multi-turn engagement (up to 5 AI replies). Conversation quotas and overage rates apply per plan; every tier scales without rationing credits.